Privacy Policy

1. Introduction

Render Construction Wa Pty Ltd (ABN 97 699 727 789, ACN 699 727 789) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website (renderconstructionwapty.site), requesting a quote, or engaging our services, you agree to the terms of this Privacy Policy.

2. What personal information we collect

We may collect the following personal information:

• Identity and contact information — name, postal address, email address (ceo@renderconstructionwapty.site is our nominated contact), phone number and any location details you provide.
• Project information — property address, scope of works, surface type, dimensions and any photos or plans you share with us.
• Correspondence — records of your enquiries, quotes, complaints or feedback.
• Technical information — IP address, browser type, operating system and pages visited, collected via cookies and similar technologies (see section 5).

We only collect information that is reasonably necessary for, or directly related to, our functions and activities. We do not collect sensitive information (such as health or financial data) unless you voluntarily provide it.

3. How we use your personal information

We use your personal information to:

• Provide and administer our rendering, texture coating and surface repair services.
• Respond to your enquiries, quote requests and feedback.
• Schedule site visits, prepare written quotations and manage our working relationship.
• Send you service updates, appointment reminders or follow-up communications directly related to our engagement (you may opt out at any time).
• Comply with our legal and regulatory obligations under Australian law.

We will not use or disclose your personal information for any purpose that is unrelated to our services without your consent, unless permitted or required by law.

4. Disclosure of personal information

We do not sell, trade or rent your personal information to third parties.

We may disclose your personal information to:

• Our employees, contractors and agents who assist us in providing our services, subject to confidentiality obligations.
• Service providers who help us operate our website, conduct business or serve you — only to the extent necessary for those purposes.
• Authorities or regulators where required or permitted by law.
• Professional advisers (such as our accountant or insurer) where necessary for the establishment, exercise or defence of a legal claim.

Where we disclose personal information to third parties, we take reasonable steps to ensure those parties are bound by confidentiality and privacy obligations.

5. Cookies and tracking technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to understand how visitors interact with our site. These may include:

• Strictly necessary cookies — required for core site functionality.
• Performance cookies — help us understand which pages are popular and how visitors move through the site.
• Functional cookies — remember your preferences for a smoother experience.

We do not use cookies for behavioural advertising or third-party tracking. You can disable cookies through your browser settings, though this may limit your use of certain site features.

6. Storage and security of personal information

We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. This includes:

• Storing information on secure servers located within Australia where practicable.
• Using encryption and secure access controls for electronic records.
• Limiting access to authorised personnel only.

While we take reasonable safeguards, no method of transmission over the internet is completely secure. You acknowledge that we cannot guarantee absolute security.

7. Your rights and how to access or correct your information

Under the Australian Privacy Principles (APPs), you have the right to:

• Request access to the personal information we hold about you (APP 12).
• Request correction of inaccurate, out-of-date or incomplete information (APP 13).
• Make a complaint about a breach of the APPs to us, or to the Office of the Australian Information Commissioner (OAIC).
• Opt out of receiving marketing or promotional communications at any time.

To exercise these rights, or if you have any question about this Privacy Policy, please contact us at ceo@renderconstructionwapty.site.

8. Retention of personal information

We retain your personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting obligations. When your information is no longer needed, we take reasonable steps to delete or de-identify it.

9. International data transfers

We do not routinely transfer your personal information outside Australia. Where we do engage overseas service providers, we take reasonable steps to ensure your information remains protected in accordance with this Privacy Policy and applicable Australian privacy laws.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact us

If you have any questions about this Privacy Policy, the personal information we hold about you, or to make a privacy-related request or complaint, please contact us: